The Upscale Tail, Pet Grooming Salon Naperville, IL - Dog Groomers - Cat Groomers in Naperville, IL Closed now

Reviews about The Upscale Tail, Pet Grooming Salon Naperville, IL - Dog Groomers - Cat Groomers

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  August 20, 2019, by Tracy Talbot
  Can I give a ZERO? I guess in order to post a review you must click on a star. I went to this salon on 1/25 with a first time appointment. When I got there I could see a groomer with a dog on her table. The dog was on it's side and looked completely drugged. The groomer was looking at her phone and smiling and laughing while shooshing the dog on her table. Another groomer, who I could not see, handed her her phone and said " look at this" and they were both laughing. The girl at the desk was asking me for information, and I interrupted her and said " Really???, this is how they groom dogs here??" " NO THANK YOU!!!!" and walked out. Hell NO would I ever bring my dog here. Clearly they have no true interest in your pet or they wouldn't have the dog drugged up and laughing while on their phones. By the way, the dog was small and greyish and completely shaved down. I hope the owner of that dog reads this and know better than to ever go back there again!