Bri’Zan Couture in Naperville, IL Open now

Reviews about Bri’Zan Couture

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  May 24, 2019, by Mary Burns
  I bought a beautiful mother of the groom dress from salon back in May. In August my dress came in...everything seemed great, the girl that originally waited on me then pinned the dress for alterations. So far so good. I paid $1000.00 for this lace dress with beautiful beading. I go today for final fitting...12:00 noon appointment. Waited 45 min because dress was being steamed..dress was brought out finally and I tried it on. To my horror, dress was bustled completely wrong. They used hook and eyes to bustle lace overlay which was ripping. Found one whole in back of dress, when I pointed this out to young sales girl who I never worked with she said she would bring in back to seamstress. Dress was brought out a few minutes later unbustled and was on hanger, told I owed 250.00 in alterations. I paid in cash. Then she proceeded to bunch dress in plastic bag and I asked her to show me how bustle was fixed, which she clearly didn't know. I then drove my new dress to another store for alterations which will cost me over 100.00 to fix their mistakes. The bustle was attached to low and was actually ripping lace on dress. Extremely disappointed with workmanship of seamstress. I have 3 weeks before my son's wedding. My advice this store has beautiful gowns but horrible, horrible seamstress...be very weary.